Frequently Asked Questions
Everything you need to know about your gymnastics gear and orders.
How do I determine the correct size for a leotard?
We recommend using our detailed size chart which includes measurements for girth, chest, waist, and hips. Since gymnastics apparel should fit like a second skin, if your athlete is between sizes, we suggest sizing up for growth room.
What is the standard shipping time for orders?
Standard domestic shipping typically takes 3-7 business days. Custom team orders or personalized apparel may require an additional 2-3 weeks for production before dispatch.
What is your return policy for gymnastics apparel?
We accept returns on unworn, unwashed items with original tags and hygienic liners intact within 30 days of purchase. Please note that custom-made leotards and personalized items are final sale.
How should I care for my Ozone leotards to ensure longevity?
To preserve the elasticity and foil finishes, we recommend hand washing in cold water with a mild detergent and hanging to dry. Never use bleach, fabric softeners, or an iron.
Do you offer bulk discounts for gymnastics teams or clubs?
Yes, we offer competitive wholesale pricing and custom design services for competitive teams. Please contact our team sales department via the 'Wholesale' link for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.